How to Switch from SMS to TOTP for 2FA Setup

Requirements:
For TOTP to work properly, you must first install an authentication app on your mobile device.

Authentication Apps

Here are some recommended apps:

  • Authy
  • Google Authenticator
  • SmartKey
  • Duo Mobile
  • Last Pass
  • or any other app that supports TOTP

Log in to check your current settings

1. Click the account icon in the top-right corner of the page.

Screenshot: Click the account icon in the top-right corner of the page.

2. Select “Account.”

Screenshot: Select “Account.”

3. Two-factor authentication via SMS is currently enabled.

Click the toggle switch to disable two-factor authentication.

 4. Disable two-factor authentication.

Screenshot: Disable two-factor authentication.
Screenshot: Disable two-factor authentication.

5. Click [Set Up Two-Factor Authentication] to re-enable two-factor authentication.

Screenshot: Click [Set Up Two-Factor Authentication] to re-enable two-factor authentication.

6. Scan the QR code with your authentication app and enter the 6-digit code displayed.

Screenshot: Scan the QR code with your authentication app and enter the 6-digit code displayed.
Screenshot: Scan the QR code with your authentication app and enter the 6-digit code displayed.

7. Two-factor authentication is now enabled.

Once enabled, two-factor authentication will show as “ON.”
Clicking the toggle switch will disable two-factor authentication, and the status will change to “OFF.”

Functionality Test

Verify that two-factor authentication is set up correctly.

1.　Log out or open the Shifter dashboard in incognito mode.

https://go.getshifter.io

2. Enter your login credentials.

Screenshot: Enter your login credentials.

3. Enter the 6-digit code generated by your authentication app.

Screenshot: Enter the 6-digit code generated by your authentication app.

4. You can now access the Shifter dashboard.