Sharing Access with the Shifter Support Team


  • Before inviting Shifter support to your team, please contact us to help us understand your situation.

  • Support is invited as an administrator role to dig deeper into the issue.

Inviting Shifter support to the team

1. Share the issue with us and some more information

  • Detail of the issue

  • Target domain name

  • Site ID

  • Team ID

2. Navigate to [Dev] menu on your site

3. Navigate to [Emergency Actions]

4. Scroll down to the bottom

You’ll find the [Invite support] section.

5. Invite the support

Click the [Invite support] button to invite support.

6. Invitation has been sent

7. Wait

Shifter support will access your site soon. Average response time for support tickets is one business day.

Take the Next Step

Get started on your website today with Shifter. Try out our free plan and take the first step towards building the perfect website for you and your visitors.

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